My connection seems slow
- Keep the same device. Stop downloads and note whether a VPN is active.
- Run an Internet test near the router. Enable local history and label it “Near the router”.
- Repeat the test in your usual location, labeled “Office” or “Living room”.
- If possible, repeat using an Ethernet cable, with Wi-Fi disabled on that device.
- Compare complete tests in Internet history. Repeat the series at another time.
A repeated difference between cable and Wi-Fi may suggest a wireless limitation. It does not measure signal strength or establish a definite cause.
Start Internet measurements ↗My website seems slow
- Analyze a representative public page without signing into an account or including confidential data in its URL.
- Choose the mobile profile and three measurements. The selected report corresponds to the median LCP.
- Review the files and elements named in the first suggestions.
- Apply a fix on a copy of the site, check functionality, then repeat the same measurements.
- Compare reports with the same profile. Differences alone do not prove the effect of a fix.
Before contacting support
Include the time, browser, connection conditions and exported diagnostic. Review the file before sharing: website reports may contain resource URLs.
What the tools cannot establish
An Internet test does not measure Wi-Fi signal strength. A Lighthouse score does not guarantee Google rankings or quality for every visitor. Results from different measurement services may vary with the server and method.